Where great service gets recognized
Everyone is measured against their own store's average, so a strong month counts the same whether your location is busy or quiet. Online orders are kept separate, and the score rewards the things you control in store: items per sale (your upselling) and average sale value. It's about improvement and recognition, celebrating wins across every store.
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MTD · in progress Scored {{ atvPct }} sale value · {{ uptPct }} items per sale, indexed to each storeStore Champions
every store has a winner · tap to cheer{{ p.question }}
{{ sliced ? "Chain Top 10" : "Chain Leaderboard" }}
{{ chainCountNote }}📍 Your neighbourhood
you and the people either side of you · {{ nbNote }}Your store · {{ myStoreName }}
everyone at your own store, chain ranks shownStore Board
in-store rates, ranked by sale valueMy Stats
🔒 Only you can see this page.Your own month-by-month history — score, ranks, streaks and personal bests.
Your personal history builds up after your first month or two on the board. Once it does, you'll see your score trend, streaks, awards and personal bests here.
Your score over time
the dashed line is your store average (100)This month vs your store
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Your awards
No monthly awards yet — Top Upseller, Biggest Basket and Most Improved land here when you win one.
Personal bests
🏅 Recognition Wall
Celebrating our Store Champions and monthly award winners — every store, every month.
Champions and award winners will appear here as soon as the first month is in.
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in progressEvery award is recognition — see Leaderboards for how scoring works.
Trends
Jan–Jun 2026. Hollow points mark the in-progress (MTD) month.
Store ATV over time
Store UPT over time
Score trend · top performers
this month’s leaders, tracked backChain trajectory
{{ showRevenue ? "average sale value & items-per-sale, all stores" : "items-per-sale, all stores" }}Biggest movers
top score gains this monthTop-tier talent by store
how many in each chain bandCore team · items-per-sale heat
darker = stronger upsell that monthHow it works
No black boxes. Here’s exactly how your score is built and why it’s measured the way it is.
The formula
{{ scoreBaseline }} = exactly your store’s average. Above {{ scoreBaseline }} means you’re beating your store on the things you control. It’s measured against your own store, so people at smaller or quieter stores compete fairly. Newer or low-volume months are nudged toward the store average so one lucky day can’t top the board.
Why {{ uptPct }} items-per-sale? In our own data, items per sale is the most consistent, coachable measure of individual skill — so it carries the bigger weight.
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Every metric label across the board has a tappable ⓘ info button with this same one-line definition. Data comes via Lightspeed and refreshes daily; the current month is always month-to-date until it closes.